Frequently Asked Question

1.  What basic essentials does your nonprofit provide?  Our products include bras, underwear, socks, and belts.

2.  Who is eligible to receive assistance from your nonprofit?  For measurements and fitting, a signed consent form from a legal parent or guardian is required. In addition to those services, youth ages 9-19 are eligible, and adults over 24 have limited accessibility.

3.  How can individuals or families apply for assistance? Contact us on the website or email us at info@heu4ckc.org

4. How often can someone receive assistance from your nonprofit? Twice a year with a 120-day grace period.

5.  Can individuals receive assistance if they are already receiving government benefits? Yes, this has no affiliation with those benefits.

6.  Do you offer any additional support services alongside basic essentials? We offer limited therapy sessions with a LCSW.

7. How does your nonprofit ensure privacy and confidentiality for individuals seeking assistance? We provide individuals seeking assistance with the option to remain anonymous if they prefer not to disclose their identity. We only require your age and zip code. Access to personal information is granted only to authorized staff members or volunteers who require it to fulfill their responsibilities.

8. What is the typical turnaround time for processing assistance requests? The turnaround time can range from a few days to a few weeks. There are some factors that may influence the processing time.